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Shipping & Returns

Shipping & Returns

Shipping

Lithuania – €3.99. Latvia and Estonia – €5.99. Rest of the European Union – €7.99. United States and Canada – €11.99. Rest of the world – €14.99. Shipping is paid by the customer on every order.

When an item ships from an EU warehouse, the usual delivery window is 5–10 business days. When it ships from an Asian warehouse, the usual window is 12–25 business days. The product page shows the applicable estimate.

Orders shipped outside the European Union may be subject to import duties, customs fees or local taxes charged by the destination country on arrival. These charges are not included in the order total and are the responsibility of the customer. OrgExtra has no control over these fees and cannot predict their amount.

14-day withdrawal right

Consumers have a 14-day right of withdrawal without giving a reason, subject to applicable law and statutory exceptions.

Return shipping costs are paid by the customer.

Refunds are processed within the applicable legal deadline, including the cost of standard delivery.

Defects

Statutory consumer rights and the applicable 2-year legal guarantee for defects apply. Please contact the seller with any quality claim.